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Introduction
This is the Privacy Policy of Rowanberry Consultancy Ltd (RCL).
The purpose of this Privacy Policy is to tell you how we process and deal with Personal Information you provide to us. In particular:
- how we use it
- to whom we disclose it
- how we protect it
- how to rectify it.
Information collected by RCL is governed by this privacy policy. RCL does not use your personal information for purposes incompatible with those listed here. RCL does not sell, rent, or share your personal information with third parties, unless you specifically consent to it.

What Personal Information Does RCL Collect?
When you make an enquiry or download free software, we may collect basic information, such as;
- name
- addresses (postal, e-mail, web)
- other contact details
- particulars of the computer system that our software is used on.
When you place an order, we additionally collect payment information and assign an automatically generated registration number. The organisation that hosts our web servers automatically logs your IP address (your internet address) and browser type when you visit our website.

How Does RCL Use Your Personal Information?
RCL uses your personal information to:
- deliver and invoice RCL Products and Services.
- verify access rights to premium content or other access-restricted services and software.
- determine if you meet the minimum system requirements to use our products.
- ask you to participate in surveys about products, services, news and events.
- offer you product upgrades to purchase.
- provide you with content, services, training and instructions.
- provide you with targeted advertising, promotions, and special offers.
- better understand, on an aggregated basis, how our products are used and what content is popular.
- process or administer the products or services you have ordered and to monitor for infringements of intellectual property rights.
- monitor usage of our web site for customer profiling purposes.

Disclosure to Third Parties of Personal Information
At times, we disclose relevant information about customers to our contractors in order for them to provide specific services to RCL. RCL contractors are bound by strict contractual terms to keep such information strictly confidential and to use such information solely on behalf of RCL.
RCL web sites contain links to other web sites and products. RCL is not responsible for the privacy practices or the content of such web sites or products. Please visit the privacy policies of these third party sites in order to understand their privacy and data collection policies.

E-mails From RCL
Registering for a product or service allows you to tell us how or whether you want RCL to communicate with you. Generally, we send e-mails to you about our products and special offers. During registration, you may decide not to receive e-mails from RCL. You may also halt receiving e-mails from RCL by clicking "unsubscribe" at the bottom of an e-mail from RCL. However, we reserve the right to continue to send you e-mails about products you have purchased, concerning upgrades, faults discovered and other critical technical issues relating to a RCL product or service.

How Does RCL Protect Your Personal Information?
We take appropriate precautions to protect Personal Information from loss, misuse, unauthorised access or disclosure, alteration or destruction. Some sensitive information is encrypted to help prevent unauthorised disclosure.

Use of Cookies
Like other web sites, we may use cookies to provide you with a tailored experience when visiting our web sites. We may also use cookies to understand traffic patterns on RCL web sites and to authorise access to certain premium or trial content and product features. We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us.

RCL does not require that you accept cookies, however, some functionality on our web sites may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

How To Update Your Personal Information
For reasons of security, RCL does not store your personal information on its web site(s). To update your personal information, please send an e-mail to RCL detailing the changes to be made.

Changes to our Privacy Policy
We reserve the right to revise this Privacy Policy, without notice, in order to keep it up to date with RCL products, services and web pages. You should view these terms and conditions each time you visit our website. Changes are denoted with a date for a limited time.

Complaints
If you have questions about the privacy aspects of our products or services or would like to make a complaint, please use the Contact page of this web site.

 
Link End User License Agreement